Complete user experience design services and a sprinkle of magic. Okay, not real magic. But we like to think we add a little something to our projects, a dash, a pinch, a touch of something extra. You know what we mean. It's that thing that makes projects go smoothly and makes our clients say, "We'll call you soon about more work."

Climate CoLab

This research center at MIT’s Sloan School of Management is trying to take real action on global climate change by creating a rewards system for collaborating on good ideas. It’s a complex model based on crowd sourcing and collective intelligence, not simple concepts even for the most savvy among us. The  recent site redesign by […]

Project skyscraper

One of our favorite clients made a big back-to-school move and changed offices in September. To help with this major relocation, they asked Black Pepper to merge their employee directory and their move management software into one simplified website that allows executive assistants, office managers, and facilities staff to manage big and small moves. The […]

MIT IS&T: It’s responsive

We were proud to be selected as finalists for the 2012 MITX awards in the Educational Institution category for the responsively designed (to 5 breakpoints) Information Services & Technology website for MIT. The honor was not a surprise at all. The Black Pepper team interviewed, focus grouped, card sorted, wireframed, site-mapped, and usability tested the heck […]

Year Up SharePoint Portal

Approximately 18 months ago, this local not-for-profit launched their staff intranet portal (designed by Black Pepper and developed by Pod Consulting). After receiving feedback from the higher-ups that the people were dissatisfied with the site and it was getting messy, we reengaged with Year Up last spring to get to the bottom of this. It […]

SelectQuote

In the competitive world of insurance, click-throughs are everything. And in the underworld of insurance, life insurance is no laughing matter. That’s why our client, SelectQuote, needs the most streamlined online quote process they can get. We reviewed their analytics  chatted with customer service, reviewed technical limitations, and compared their process against their peers. We settled […]

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