Harvard students never walk alone

With rights for women and the LGBTQ community in America in a constant state of flux, it's important to remember that long-standing cultural and educational institutions embraced Title IX years ago and have put policies in place to protect the rights of all community members. The Title IX Office at Harvard University created a new … Continue reading Harvard students never walk alone

Why good process is essential to design

All designers are flattered when they are asked to design something from scratch, and the team at Black Pepper is no exception. But the truth is, creating something from nothing can be intimidating, especially when you’re translating a familiar offline experience to an online one and expectations are high. These are the moments when a … Continue reading Why good process is essential to design

A City website that’s useful

Black Pepper was recently engaged to conduct usability testing on the new City of Boston website. The site was beautifully designed by IDEO and is under development by Acquia. In the meantime, we're making sure it serves the needs of citizens across neighborhoods, demographics, and means of access by conducing surveys, one-on-one user testing, and … Continue reading A City website that’s useful

Use your data for good

The Black Pepper team was privileged to be involved in the latest iteration of Boston Mayor Marty Walsh's dashboard project. Spread across four large monitors in his office and rotating based on time sensitivity and priority, these data keep tabs on what's happening around the Hub so the Mayor and his staff can provide the … Continue reading Use your data for good