After 15 years working as a design consultant with technology focused clients and partners, I’ve largely stopped answering the question,… READ MORE
During Luke W’s talk at UI16 this week in Boston, he spoke a lot about location-aware services on mobile devices.… READ MORE
A week or two ago, a BBC News headline popped up on my RSS reader. The title said, “Ancient cave… READ MORE
I had a chat recently with a long-time colleague and content strategist, Margot Bloomstein. She was doing some writing on… READ MORE
In recent weeks I suffered what I consider to be the most grievous insult ever spoken by a client to… READ MORE
Founded in 2007, Black Pepper, is a digital strategy studio offering user research, usability, and content strategy services. We deliver award-winning responsive websites, mobile apps, large-scale content managed sites, and complex web applications to our clients in higher education, financial services, not-for-profit, and healthcare.