Category: User friendly is business friendly

At Black Pepper, we believe the user friendly sites and apps are business friendly sites and apps. This may sound commonplace in today’s market, but in times past, it was a challenge to convince our clients to invest in our service. That just made us better at our jobs and more efficient with our time.

Making the case for anti-sexism and anti-racism in your design org

by spagliaccio, posted in News, User friendly is business friendly

Sarah's final part four of her four-part series on gender and racial bias in AI and UX is now available at UX Matters. In this last article, Sarah provides the data and talking points to make the case for anti-sexism and anti-racism in your own design organization. Read it now to learn how to get … Continue reading Making the case for anti-sexism and anti-racism in your design org

Understanding racial and gender bias in UX: tips for fighting bias by design

by spagliaccio, posted in News, Usability and user research, User friendly is business friendly

Remember the computer-science maxim Garbage in, garbage out? So goes big data in artificial intelligence (AI). The historical data we use to train the machines in AI research continue to reflect biases that many of us have hoped to relegate to the past. But, if you ask the machines, women belong in the home and Black men belong in … Continue reading Understanding racial and gender bias in UX: tips for fighting bias by design

How to unbias your UX

by spagliaccio, posted in Digital strategy, News, User friendly is business friendly

Sarah has been researching bias in artificial intelligence over the last few years and has given three talks to Design Incubation and the In-House Agency Forum to share what she's learned. If you're interested in unbiasing your user experience research and battling systemic racism and sexism through design, watch out for Sarah's upcoming articles on … Continue reading How to unbias your UX