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At Black Pepper, we have always believed that organizations that invest in design and research do better in the marketplace than those who don’t.
Understanding Gender and Racial Bias in AI, Part 3 Originally published at UXmatters January 4, 2021 In my four-part series… READ MORE
Read Sarah’s review of The Jobs to be Done Playbook by Jim Kalbach from the 20.3 issue of UXPA Magazine… READ MORE
Understanding Racial and Gender Bias in AI, Part 2 Originally published at UXmatters December 7, 2020 Don Norman and Jakob… READ MORE
Understanding Gender and Racial Bias in AI, Part 1 Originally published at UXmatters November 9, 2020 Remember the computer-science maxim… READ MORE
Optimizing your web management team isn’t easy. Here are some pros, cons, and guidelines. READ MORE
Founded in 2007, Black Pepper, is a digital strategy studio offering user research, usability, and content strategy services. We deliver award-winning responsive websites, mobile apps, large-scale content managed sites, and complex web applications to our clients in higher education, financial services, not-for-profit, and healthcare.
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