How to unbias your UX

Sarah has been researching bias in artificial intelligence over the last few years and has given three talks to Design Incubation and the In-House Agency Forum to share what she's learned. If you're interested in unbiasing your user experience research and battling systemic racism and sexism through design, watch out for Sarah's upcoming articles on … Continue reading How to unbias your UX

What is SDM at MIT?

Looking for multidisciplinary graduate education in engineering but feeling unenthusiastic about an MBA? Look no farther than MIT's program in System Design and Management. For this interdisciplinary educational program, the Black Pepper team did a deep dive into the differences between a traditional MBA program and this MS program jointly offered by MIT’s School of … Continue reading What is SDM at MIT?

Get your second opinion online

Just in time for the pandemic, Partners Online Second Opinion service went live earlier this year with a new and improved look and flow. The site allows patients access to the world's best medical care from the comfort of their living rooms. All that's needed is a computer, tablet, or phone and internet access to … Continue reading Get your second opinion online

Lab management, predictive analytics, and financial services dashboards

The Black Pepper app design team has completed a series of very hush-hush projects over the last 18 months. We designed a laboratory management system for a genomics start-up, a predictive analytics dashboard for a biotech business, and not one but two financial services monitoring dashboards for tracking holdings of major investment companies in the … Continue reading Lab management, predictive analytics, and financial services dashboards isn’t for people who need Medicaid

Did you know the website isn't for people who need or use Medicaid? Neither did we! It turns out, the site is for people administering Medicaid services at the state and federal level. We learned this useful tidbit last year as part of a content strategy and navigation consulting gig with the Centers for … Continue reading isn’t for people who need Medicaid